Tata Consultancy Services (TCS) and Swiss Re are set to work together to deliver an insights-driven user experience. TCS will socialise and develop a digital workplace for reinsurance giant Swiss Re. TCS’ 18-yr strategic agreement with Swiss Re has been extended. TCS will assist Swiss Re in further developing its future-ready, cloud-based digital workplace using Microsoft technologies and managing the underlying operations as part of this strategy. 

The companies’ goal is to deliver a better user experience for over 18,000 end-users. This includes integrating DevOps best practices and automating lean operations across the end-to-end workplace support function. TCS plans to develop self-heal and self-help operations to automate conventional activities. 

Furthermore, the agreement will allow the company to accelerate its innovation pipeline, particularly in the areas of immersive experiences and Artificial Intelligence (AI), with the help of market-leading edge technologies. This is to help Swiss Re boost its Hybrid Collaboration strategy. 

Swiss Re teamed with TCS to leverage their insurance domain expertise, strategic Microsoft partnership and established track record of successfully executing similar big transformation programmes. The reinsurance company aims to provide its employees with a seamless and safe digital workplace experience by collaborating with TCS and Microsoft. 

TCS believes that an inventive, future-ready organization is crucial for a lively digital workplace that stimulates creativity and collaboration while keeping data and interactions secure. This long-standing collaboration with Swiss Re can create a new digital workplace that accelerates innovation and growth.

Manonmayi

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