Poonawalla Fincorp Ltd

Poonawalla Fincorp (PFL) today announced the launch of its next generation conversational AI platform for omnichannel customer service, marking a significant milestone in its AI-first transformation journey. Designed as a unified interaction layer, the platform will serve as the single customer service interface across channels, enabling a seamless and consistent experience. The platform will autonomously resolve up to 80% of voice and chat interactions, reducing service costs while improving customer experience. Complex or high-empathy cases are routed to human agents, allowing teams to focus where they add the most value. Powered by multi-agent AI orchestration, it features an industry-first contextual interface with real-time insights such as customer history, loan risk flags and sentiment analysis. This enables faster resolutions, higher first-contact closure and stronger compliance. The launch reflects PFL's broader strategy of making AI a core driver of growth, sharper decision-making and operational excellence. From customer engagement and credit underwriting to risk management and internal productivity, the Company is embedding intelligence across its operating model to set new benchmarks in financial services. Arvind Kapil, Managing Director it is a structural shift in how we are building our business. Our next-generation conversational AI platform will make customer service faster, smarter and more consistent. At the same time, AI is strengthening credit, risk, operations and employee productivity. By integrating data, analytics and machine learning into every layer of the organisation, we are building a more agile, scalable and future ready company. We see ourselves as a paradigm pioneer across many initiatives.  PFL's AI program now spans 57 initiatives across risk, credit, compliance, HR, operations and business functions, with 41 already deployed and others under development. The Company remains focused on responsible lending, strong credit discipline, portfolio quality and building a scalable, future-ready financial services platform.

Poonawalla Fincorp announced the successful completion of its Qualified Institutions Placement (QIP), raising Rs 2,500 crore. The issue saw strong participation from institutional investors, long-term funds, reflecting continued confidence in the Company's strategy and growth outlook. Key Transaction Highlights:  The Company issued 67,430,883 equity shares of face value Rs 2 each to Qualified Institutional Buyers (QIBs) at an issue price of Rs 370.75 per equity share. The issue price represents a 5% discount to the floor price of Rs 390.26 per equity share, resulting in aggregate proceeds of Rs 2,500 crore. The QIP, which opened on 09 April 2026, and closed on 13 April 2026, saw subscription from a diversified pool of investors, including Domestic Mutual Funds (MFs), Domestic Insurance Companies, and Foreign Institutional Investors (FIIs).

The company's board authorized and declared the opening of the issue on Thursday, 9 April 2026. The floor price of Rs 390.26 is at a discount of 2.68% to the scrip's previous closing price of Rs 401 on the BSE. The floor price of Rs 390.26 per share has been fixed in accordance with SEBI ICDR norms. The final issue price will be determined in consultation with the book-running lead managers, with the company retaining the option to offer a discount of up to 5% on the floor price, subject to shareholder approval. Poonawalla Fincorp is a non-deposit-taking NBFC registered with the RBI, primarily engaged in consumer and MSME financing. On a consolidated basis, Poonawalla Fincorp's net profit surged 702% to Rs 150.22 on a 72% increase in total income to Rs 1,818.48 crore in Q3 FY26 over Q3 FY25. Shares of Poonawalla Fincorp shed 0.02% to Rs 400.90 on the BSE.

Poonawalla Fincorp will hold a meeting of the Board of Directors of the Company on 5 May 2026.

Poonawalla Fincorp has allotted 1 lakh secured, redeemable, rated, listed, non-convertible debentures of the face value of Rs 1,00,000 amounting to Rs 1000 crore and premium aggregating to Rs 92.75 lakh total amounting to Rs 1000.92 crore, through private placement on 20 February 2026. Powered by Capital Market - Live

Poonawalla Fincorp has allotted 68,092 equity shares under ESOP on 18 February 2026. With this allotment, the paid up equity share capital has increased to Rs.162,55,77,616.00/- consisting of 81,27,88,808 equity shares of Rs 2 each. Powered by Capital Market - Live

Poonawalla Fincorp has approved allotment of 50,000 secured, redeemable, rated, listed, non-convertible debentures of the face value of Rs 1,00,000/-, amounting to Rs 500 crore, through private placement.Powered by Capital Market - Live

Poonawalla Fincorp has approved issuance of secured, redeemable, rated, listed, non-convertible debentures of face value of Rs 1,00,000/- each for an amount aggregating up to Rs 500 crore through private placement basis. Powered by Capital Market - Live

Poonawalla Fincorp (PFL) today announced the rollout of five new AI-powered enterprise solutions. The new deployments extend the use of artificial intelligence across strategic decision-making, customer onboarding, data quality management, customer experience analytics and application development. These initiatives reflect PFL's long-term vision to become a digitally fluent, data-driven, and highly scalable financial organization, with AI-first approach being adopted across functions. Aligned with this direction, PFL has introduced the following five AI-led solutions: 1. AI-powered Competition Benchmarking Engine: This capability embeds market intelligence directly into how PFL prices, positions and competes. AI autonomously searches for market changes, analysing competitor pricing moves, product shifts and engagement patterns across portfolios, and converts them into timely, decision-ready insights. Built as an extension of the organisation's AI-enabled risk hindsight framework, the system enables faster responses to market shifts. 2. Central KYC (CKYC) AI Platform: As customer onboarding scales, consistency and control become critical. The CKYC AI platform reframes compliance as a source of strength by applying AI-driven validation at the entry point, ensuring KYC data is assessed for accuracy and material relevance before it flows through the system. This reduces manual intervention by ~15 percent, and materially strengthens both accuracy and turnaround performance. 3. Agentic Data Quality Intelligence (DQI): As data flows across multiple systems and teams, maintaining consistency becomes critical. This solution automatically monitors data against defined quality standards, flags anomalies, and updates validation rules as requirements evolve. It ensures data used for reporting, risk and business decisions remains accurate, traceable and audit-ready. 4. AI-led Voice of Customer (VOC) Categorisation: Customer feedback is often rich but difficult to act on, at scale. This system organises free-text responses into clear issue themes and directly links them to accountable functions. Issues move faster, ownership is clearer, and recurring problems are addressed systematically rather than case by case. 5. Build Buddy for Accelerated Application Development: An AI-powered development assistant integrated into PFL's existing technology stack. Acting as a 'development buddy,' it supports engineers by assisting with code writing, suggesting fixes before code is committed, and providing contextual feedback on logic, performance and readability. The solution also enables automated refactoring, improving reuse, reducing development costs and significantly accelerating application delivery while ensuring adherence to development and deployment standards. The company in this quarter alone has initiated 12 AI projects bringing the company wide total to 57 projects, of which 30 have been successfully completed. Powered by Capital Market - Live

Net profit of Poonawalla Fincorp rose 702.03% to Rs 150.22 crore in the quarter ended December 2025 as against Rs 18.73 crore during the previous quarter ended December 2024. Sales rose 72.03% to Rs 1818.42 crore in the quarter ended December 2025 as against Rs 1057.03 crore during the previous quarter ended December 2024. ParticularsQuarter EndedDec. 2025Dec. 2024% Var. Sales1818.421057.03 72 OPM %52.9640.24 - PBDT224.3140.45 455 PBT200.2125.18 695 NP150.2218.73 702 Powered by Capital Market - Live