{"id":9818,"date":"2022-08-17T18:54:06","date_gmt":"2022-08-17T13:24:06","guid":{"rendered":"https:\/\/www.tickertape.in\/blog\/?p=9818"},"modified":"2022-08-17T18:54:07","modified_gmt":"2022-08-17T13:24:07","slug":"nps-customer-care-address-contact-number-email-helpline-website-status","status":"publish","type":"post","link":"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/","title":{"rendered":"NPS Customer Care: Address, Contact Number, Email, Helpline, Website, Status"},"content":{"rendered":"\n<p>National Pension Scheme (<a href=\"https:\/\/www.tickertape.in\/blog\/is-nps-good\/\">NPS<\/a>) is a <a href=\"https:\/\/www.tickertape.in\/blog\/plan-retirement-the-scientific-way\/\">retirement<\/a>-focused scheme offered by the government to employees across sectors in India. In case you have any queries or grievances relating to NPS, you can get them resolved in various ways. This includes NPS customer care. Read on to find NPS helpline numbers, branch office addresses, and escalation levels in this article.\u00a0<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_66_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#NPS-customer-care\" title=\"NPS customer care\">NPS customer care<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#NPS-address\" title=\"NPS address\">NPS address<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#NPS-escalation\" title=\"NPS escalation\">NPS escalation<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-levels-for-NPS\" title=\"Escalation levels for NPS\">Escalation levels for NPS<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-Levels-for-NPS-grievances\" title=\"Escalation Levels for NPS grievances\">Escalation Levels for NPS grievances<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-Level-I\" title=\"Escalation Level I\">Escalation Level I<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-Level-II\" title=\"Escalation Level II\">Escalation Level II<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-levels-for-NPS-exits\" title=\"Escalation levels for NPS exits\">Escalation levels for NPS exits<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-Level-I-2\" title=\"Escalation Level I\">Escalation Level I<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Escalation-Level-II-2\" title=\"Escalation Level II\">Escalation Level II<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#NSDL-branch-offices\" title=\"NSDL branch offices\">NSDL branch offices<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#What-is-National-Pension-Scheme-NPS\" title=\"What is National Pension Scheme (NPS)?\">What is National Pension Scheme (NPS)?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#How-does-NPS-work\" title=\"How does NPS work?\">How does NPS work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Who-is-eligible-to-open-an-NPS-account\" title=\"Who is eligible to open an NPS account?\">Who is eligible to open an NPS account?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Withdrawal-of-NPS\" title=\"Withdrawal of NPS\">Withdrawal of NPS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#FAQs\" title=\"FAQs\">FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Where-can-you-register-a-grievancecomplaint-against-NPS\" title=\"Where can you register a grievance\/complaint against NPS?\">Where can you register a grievance\/complaint against NPS?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#How-can-I-check-the-status-of-my-grievance\" title=\"How can I check the status of my grievance?\">How can I check the status of my grievance?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#How-to-contact-the-NPS-nodal-office\" title=\"How to contact the NPS nodal office?\">How to contact the NPS nodal office?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#What-types-of-grievances-can-I-approach-the-nodal-office-directly\" title=\"What types of grievances can I approach the nodal office directly?\">What types of grievances can I approach the nodal office directly?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.tickertape.in\/blog\/nps-customer-care-address-contact-number-email-helpline-website-status\/#Whom-can-I-approach-in-case-of-non-resolution-of-grievance-by-the-concerned-entities\" title=\"Whom can I approach in case of non-resolution of grievance by the concerned entities?\">Whom can I approach in case of non-resolution of grievance by the concerned entities?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"NPS-customer-care\"><\/span><strong>NPS customer care<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In case of grievances related to your NPS account, you can contact NPS Customer Care via NSDL CRA at (022) 2499 3499. Alternatively, you can register your grievance online with NPS\u2019 Central Recordkeeping Agencies (CRAs). There are two CRAs:<\/p>\n\n\n\n<ul><li><a href=\"https:\/\/cra-nsdl.com\/CRA\/cgmsMenuOnloadForSub.do\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Central Grievance Management System (CGMS) of NSDL CRA<\/a><\/li><li>Karvy CRA<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"NPS-address\"><\/span><strong>NPS address<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>NSDL e-Governance Infrastructure Limited,<\/p>\n\n\n\n<p>1st Floor,<\/p>\n\n\n\n<p>Times Tower,<\/p>\n\n\n\n<p>Kamala Mills Compound,<\/p>\n\n\n\n<p>Senapati Bapat Marg,<\/p>\n\n\n\n<p>Lower Parel, Mumbai \u2013 400 013<\/p>\n\n\n\n<p>Fax (022) 2495 2594\/ 2499 4974<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"NPS-escalation\"><\/span><strong>NPS escalation<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-levels-for-NPS\"><\/span><strong>Escalation levels for NPS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you are not happy with the resolution by NSDL or Karvy, you can file a complaint with <a href=\"http:\/\/www.pfrda.org.in\/index1.cshtml?lsid=218\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Pension Funds Development and Regulatory Authority (PFRDA)<\/a>. Note that there are escalation levels for multiple purposes as detailed below:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-Levels-for-NPS-grievances\"><\/span><strong>Escalation Levels for NPS grievances<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-Level-I\"><\/span><strong>Escalation Level I<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Mr Chandrashekhar Warange,<\/p>\n\n\n\n<p>Grievance Redressal Officer (GRO)<\/p>\n\n\n\n<p>Telephone No: 022 24993499<\/p>\n\n\n\n<p>Email ID: gro@nsdl.co.in<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-Level-II\"><\/span><strong>Escalation Level II<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Mr Mandar Karlekar,<\/p>\n\n\n\n<p>Chief Grievance Redressal Officer (CGRO)<\/p>\n\n\n\n<p>Fax No.: 022 24952594<\/p>\n\n\n\n<p>Email ID: cgro@nsdl.co.in<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-levels-for-NPS-exits\"><\/span><strong>Escalation levels for NPS exits<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-Level-I-2\"><\/span><strong>Escalation Level I<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ms Manjiri S. Salvi<\/p>\n\n\n\n<p>Telephone No.: 022 24994274<\/p>\n\n\n\n<p>Email ID: npsclaimassist@nsdl.co.in<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Escalation-Level-II-2\"><\/span><strong>Escalation Level II<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Mr Dinesh Dalvi<\/p>\n\n\n\n<p>Email ID: dinesh.dalvi@nsdl.co.in<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"NSDL-branch-offices\"><\/span><strong>NSDL branch offices<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol><li><strong>Kolkata branch office address:<\/strong> 5th Floor, The Millenium, Flat No. 5W, 235\/2A, Acharya Jagdish Chandra Bose Road, Kolkata \u2013 700 020 Telephone &#8211; (033) 2281 4461 \/ 2290 1396, Fax &#8211; (033) 2289 1945<\/li><li><strong>Chennai branch office address:<\/strong> 6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai \u2013 600 017 Telephone &#8211; (044) 2814 3917\/18, Fax &#8211; (044) 2814 4593<\/li><li><strong>New Delhi branch office address:<\/strong> 409\/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi \u2013 110 001, Telephone &#8211; (011) 23705418 \/ 2335 3817, Fax &#8211; (011) 2335 3756<\/li><li><strong>Ahmadabad branch office address:<\/strong> Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., Above Vijay Sales Stores C. G. Road, Near Panchvati Circle, Ahmedabad \u2013 380 006. Telephone &#8211; (079) 2646 1376, Fax &#8211; (079) 2646 1375<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What-is-National-Pension-Scheme-NPS\"><\/span><strong>What is National Pension Scheme (NPS)?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Similar to EPS, the NPS is also a retirement-benefit scheme. It is regulated by PFRDA. Also known as the National Pension System, NPS is offered to employees of the public, private, and unorganised sectors. However, this excludes those working in the Armed Forces.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How-does-NPS-work\"><\/span><strong>How does NPS work?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>NPS requires a subscriber to make a minimum contribution of Rs. 6,000 in a financial year. This can be made either as a lump sum or monthly instalments, the minimum amount being Rs. 500. Such contributions are invested into market-linked instruments like debt and <a href=\"https:\/\/www.tickertape.in\/blog\/what-is-equity\/\">equity<\/a>. Naturally, the returns on an NPS account depend on how these investments perform. Currently, NPS offers an <a href=\"https:\/\/www.tickertape.in\/blog\/flat-interest-rate-vs-reducing-balance-interest-rate\/\">interest rate<\/a> of 8-10% on contributions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Who-is-eligible-to-open-an-NPS-account\"><\/span><strong>Who is eligible to open an NPS account?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To open an NPS account, you should be an Indian citizen aged between 18 yrs and 60 yrs. You can be employed in public, private or organised sectors in India.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Withdrawal-of-NPS\"><\/span><strong>Withdrawal of NPS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The National Pension Scheme matures when you turn 60 and can be extended by 10 more years. Still, you can make a partial withdrawal of up to 25% of the total contribution after 3 yrs of opening the account under specific situations. These include purchasing a home, funding a child\u2019s education, and meeting the treatment expenses of critical illnesses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span><strong>FAQs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1660719029845\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Where-can-you-register-a-grievancecomplaint-against-NPS\"><\/span><strong>Where can you register a grievance\/complaint against NPS?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>You have the following options:<br \/><strong>1. Web-based interface:<\/strong> Click on &#8220;<a href=\"https:\/\/npscra.nsdl.co.in\/Log-your-grievance.php\" rel=\"nofollow noopener\" target=\"_blank\">Log Your Grievance \/ Enquiry<\/a>&#8221; under the &#8220;Subscriber&#8217;s Corner&#8221; section of <a href=\"https:\/\/npscra.nsdl.co.in\/index.php\" rel=\"nofollow noopener\" target=\"_blank\">NSDL e-Gov<\/a> to file your grievance\/query. You do not need the Permanent Retirement Account Number (PRAN) details to log your query through this platform. A token number will be displayed on the screen upon the successful registration of your query.<br \/><strong>2. Call Centre\/ Interactive Voice Response System (IVR):<\/strong> You can contact the Protean-CRA call centre on the NPS toll free number. You will need to authenticate yourself through the use of the T-pin allotted to raise the query. On successful registration, you will be assigned a token number by the Customer Care representative.<br \/><strong>3. Physical forms:<\/strong> You can also submit your grievance offline by submitting a prescribed format at the associated nodal office. Through this route, you have to mention the PRAN for authentication purposes. On submission, you will get an acknowledgement receipt. Additionally, Protean-CRA will email you a token number if you have mentioned the email. If not, it will be emailed to the nodal office.<br \/><strong>4. Through the associated nodal office:<\/strong> You can also get in touch with the nodal office to raise a grievance on your behalf. Write to Grievance Redressal Cell, PFRDA, B-14\/A, Chatrapati Shivaji Bhawan, Qutab Institutional Area, Katwaria Sarai, New Delhi-110016 (Email: grc@pfrda.org.in).<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1660719047537\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How-can-I-check-the-status-of-my-grievance\"><\/span><strong>How can I check the status of my grievance?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>When you register a grievance on the CRA website, you will be assigned a unique token number. You can use it to track the status of your grievances either via the call centre or the CRA website. Click &#8220;Log Your Grievance \/ Enquiry&#8221; under the &#8220;Subscriber&#8217;s Corner&#8221; section to check the status.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1660719144655\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How-to-contact-the-NPS-nodal-office\"><\/span><strong>How to contact the NPS nodal office?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>You can get in touch with the nodal office by writing to:<br \/>Grievance Redressal Cell, PFRDA, B-14\/A, Chatrapati Shivaji Bhawan, Qutab Institutional Area, Katwaria Sarai, New Delhi-110016 (Email: <a href=\"mailto:grc@pfrda.org.in\">grc@pfrda.org.in<\/a>).<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1660719179982\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"What-types-of-grievances-can-I-approach-the-nodal-office-directly\"><\/span><strong>What types of grievances can I approach the nodal office directly?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>1. Re-issue of PRAN Card<br \/>2. Non-receipt of PRAN Card<br \/>3. Re-issue of I-PIN\/ T-PIN<br \/>4. Pending requests related to modifying Subscriber personal details, employment details, nomination details, and PAN details<br \/>5. Delays in processing requests for Shifting of Subscriber (Form ISS-1)<br \/>6. Nodal office\u2019s delay in uploading the contribution<br \/>7. Nodal office\u2019s failure in uploading the contribution<br \/>8. Non-receipt of Transaction Statement<br \/>9. Pending withdrawal requests<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1660719191378\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Whom-can-I-approach-in-case-of-non-resolution-of-grievance-by-the-concerned-entities\"><\/span><strong>Whom can I approach in case of non-resolution of grievance by the concerned entities?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>In case you are dissatisfied with the resolution of your grievances, you can write to Grievance Redressal Cell (GRC), PFRDA &#8211;<br \/>Grievance Redressal Cell,<br \/>Pension Fund Regulatory and Development Authority,<br \/>1st Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070<br \/>e-mail: grc@pfrda.org.in<br \/>NPS toll-free number (Information desk at PFRDA): 1800 110 708<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Contributions not showing up in your NPS account? Read several ways to file a complaint about NPS.<\/p>\n","protected":false},"author":27,"featured_media":9850,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1739],"tags":[],"acf":[],"modified_by":"Aradhana Gotur","jetpack_featured_media_url":"https:\/\/www.tickertape.in\/blog\/wp-content\/uploads\/2022\/08\/TT-17-Aug-NPS-Customer-Care-01.jpg?wsr","_links":{"self":[{"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/posts\/9818"}],"collection":[{"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/comments?post=9818"}],"version-history":[{"count":3,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/posts\/9818\/revisions"}],"predecessor-version":[{"id":9852,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/posts\/9818\/revisions\/9852"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/media\/9850"}],"wp:attachment":[{"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/media?parent=9818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/categories?post=9818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tickertape.in\/blog\/wp-json\/wp\/v2\/tags?post=9818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}